LEGAL
Privacy Policy
At Onyx Global Logistics LLC ("Onyx," "we," "us," or "our"), we value your privacy. This Privacy Policy explains how we collect, use, and protect information from website visitors, shippers and warehouse customers, and carriers setting up with Onyx.
Information We Collect
We collect contact and company information (name, phone, email, business address) submitted through website forms, quote requests, or carrier setup; shipment and billing details from shippers, including Tax ID/EIN and trade references for credit-approved accounts; carrier setup information (USDOT/MC number, insurance, W-9, banking details); and website usage data collected automatically through cookies and analytics.
How We Use Your Information
We use this information to arrange and manage freight transportation, evaluate and onboard shippers and carriers, process payments and invoicing, communicate about quotes and load status (including by text where opted in), meet DOT/FMCSA recordkeeping requirements, and improve our website and services.
Protection & Sharing of Information
We implement reasonable security measures to protect your information and do not sell, rent, or lease it. We may share information with carriers and service providers needed to complete a shipment, trade credit reporting services (such as Ansonia Credit Data) for shipper credit checks, payment processors and factoring companies, our TMS/software providers, and regulatory authorities where required by law.
Messaging Terms & Conditions
"When you opt-in to receive SMS/MMS communications from Onyx Global Logistics LLC, you agree to receive account notification messages. Frequency may vary. Message & Data rates may apply. Text STOP to opt-out, Text HELP for assistance or reach us at (833) 897-7077."
No Sharing of Mobile Information Clause
"No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties."
Online Contact Form Opt-In Clause
"OPT-IN CONSENT: By submitting your phone number, you authorize us to send you text messages regarding account notifications. Message/data rates may apply. Text STOP to unsubscribe from future messages."
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your experience and analyze traffic. You can control cookies through your browser settings.
Data Retention & Your Rights
We retain information only as long as necessary for the purposes above, including applicable legal, regulatory, or contractual requirements. You may request to access, update, or delete your personal information by contacting us below.
Children's Privacy
Our website and services are intended for business use and are not directed to individuals under the age of 18.
Changes to This Privacy Policy
Onyx Global Logistics LLC reserves the right to update this Privacy Policy as necessary. Any changes will be posted on this page, and the effective date will be updated accordingly.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at: Onyx Global Logistics LLC
5710 Dewey St, Hollywood, FL 33023
Phone
833-897-7077
operations@onyxgloballogistics.com